Will Lockwood

Why Pharmacist Care Matters: Thoughts from The 2016 APhA Conference

Posted By Will Lockwood / / 0 Comments

The Pharmacists Provide Care campaign has generated more than 37,000 letters to Congress, one major result of which is that the Pharmacy and Medically Underserved Areas Enhancement Act (H.R. 592/S. 314) has 271 cosponsors in the House and 42 in the Senate. If enacted, pharmacist will be defined as providers and eligible for reimbursement under […]

A Growing Pharmacy’s Software Needs | Part 1

Posted By Will Lockwood / / 0 Comments

An Interview with Hi-School Pharmacy’s Gina Jacobus Hi-School Pharmacy, which has been a long-time presence in the Pacific Northwest, has recently been expanding its footprint after a time of consolidation in the early 2000s. As part of the new growth strategy, the company has brought in a new pharmacy management system. In this interview, Hi-School […]

A Growing Pharmacy’s Software Needs | Part 2

Posted By Will Lockwood / / 0 Comments

An Interview with Hi-School Pharmacy’s Gina Jacobus …Read Part 1 CT: So workflow is important, but so is flexibility in how you can set it up. What are your next steps now that you’ve got the conversion complete? Jacobus: Our goal — now that we’ve got everyone converted and we’ve got our new store open […]

Front-End Focus: Loyalty Program Next on Agenda

Posted By Will Lockwood / / 0 Comments

Front-End Focus Loyalty Program Next on Agenda Mike LaCombe, Majoria Drugs “Next on our agenda for our ECRS POS is a loyalty program. ECRS Loyalty Bot does all kinds of data analysis. We’re going to be able to push emails and Facebook to customers based on very granular data that will also leverage what we’re […]

The Stories in the Data

Posted By Will Lockwood / / 0 Comments

Normal.dotm 0 0 1 739 4216 ComputerTalk Associates, Inc. 35 8 5177 12.0 0 false 18 pt 18 pt 0 0 false false false /* Style Definitions */ table.MsoNormalTable {mso-style-name:”Table Normal”; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:””; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:”Times New Roman”; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:”Times New Roman”; mso-bidi-theme-font:minor-bidi;} ComputerTalk’s […]

Front-End Focus: Retail Is a People Business

Posted By Will Lockwood / / 0 Comments

Front-End Focus Retail Is a People Business DJ Larson, Lehan Drugs “Some of the biggest success we’ve seen has come from: 1. Having the right people in place, and almost over staffing some of your floors so that when somebody comes in to look for a product, that person can get up from what they’re […]

Are You a SMART Pharmacy Retailer?

Posted By Will Lockwood / / 0 Comments

Getting SMART About Pharmacy Retail I had an interesting exchange about our current cover story, Front-End Focus: Paths To Retail Success, with Hamacher Resources‘ Dave Wendland over on LinkedIn. Dave reached out to let us know he enjoyed the article, and added: “Focusing out front is indeed the future of community pharmacy. I believe the […]

Front-end Focus: Getting Good Advice

Posted By Will Lockwood / / 0 Comments

Front-End Focus Getting Good Advice Zach Schultz, CarePro Pharmacies “We use of the Good Neighbor Pharmacy business coaching program for help with analytics. We have a great business coach, Paul Satterfield, who has really helped us with the our analytics. We meet with him quarterly. He has access to some sophisticated tools that get some […]

Front-end Focus: Throwing a Twitter Party

Posted By Will Lockwood / / 0 Comments

Front-End Focus Marketing Idea: Throwing a Twitter Party DJ Larson, Lehan Drugs “We’ve held Twitter parties for new moms, where they could ask any question. We have our staff members answer the questions. The first time we did it, we had 700,000 people participate. This year it was close to one million. It was actually […]

Ways To Be A Better Pharmacy Retailer

Posted By Will Lockwood / / 0 Comments

The January/February 2016 ComputerTalk for the Pharmacist cover story highlights how four different pharmacies are being better retailers, understanding their customers better, and improving front-end revenues and margins. Have you wondered about how to establish your front-end strategy? How to ensure you are managing your store with data-driven facts, rather than assumptions and intuition? Would […]